1. Indroduction

Welcome to Staybula.com website privacy Statement. Provided to you by Staybula, a Business operated from the United State of America, with business address 2125 W 10th st, Santa Ana, CA 92703 USA.

Staybula (“we”, “us”, or “Our”) respects the privacy rights of its users and understands the importance of protecting and handling information collected about you in accordance with both the law and best practice. This Privacy Notice has been composed for providing you with the information that you are entitled to (in case you are a private person, i.e. a data subject) according to Article 13 and Article 14 of EU General Data Protection Regulation, i.e., Regulation (EU) 2016/679 (“GDPR”) and the U.S Federal Trade Commission who are in charge of the Federal Privacy and Data Protection regulations in the United States and the Nevada Privacy Laws and California Privacy Rights CCPA.

Staybula takes your privacy seriously and the use, disclosure and protection of your information is important to us. This Privacy Policy and statement is created to explain to you how we (www.Staybula.com, or one of our other website and services) collect your data, how we process them, how we secure them, how we might share them as regards to providing our services and how we store them. We encourage you take a moment and familiarize yourself with our privacy practices and contact us for any further clarification.

This Privacy Policy has been developed in accordance with the EU General Data Protection Regulation (GDPR) as well as in support of the EU-US Privacy Shield requirements.

2. Acceptance and Use

This privacy policy covers Staybula and its subsidiaries including (collectively, "Staybula," "we" "us" or "our"). By using Staybula website, you signify acceptance to the terms of this Privacy Policy and is considered as your official consent to process your personal information, your consent to the collection, use, and disclosure of your personal information as described further below. We may request you to provide additional disclosures or information about the data processing practices of specific Services. These notices may supplement or clarify our privacy practices or may provide you with additional choices about how we process your data. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of Staybula Website related services.

3. Data Protection Principles

“Personal data” means any information that enables us to identify you or the beneficiary of your transaction with us, directly or indirectly, such as name, email, address, telephone number, home address, any form of identification number or one or more factors specific to your or your beneficiary’s identity.

We are committed to complying with applicable data protection laws and will ensure that personal data is:

  • Used lawfully, fairly and in a transparent way;
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
  • Relevant to the purposes we have told you about and limited only to those purposes;
  • Accurate and kept up to date;
  • Kept only as long as necessary for the purposes we have told you about;
  • Kept securely.

4. Purposes of Data Collection

For data collection methods as described for Staybula as a Company the following examples of uses of this Personal Information may be used for:

  • Provision of Services to you
  • Offering and Improving the Service
  • Surveys
  • Communication
  • Advertising
  • User Engagement
  • Marketing
  • Lead Generation
  • Legal Compliance

5. Personal Information We Collect About You (PIPEDA)

According to the personal information protection and electronic documents act, 2000 (PIPEDA), “personal information” means information about an identifiable individual. The information you provide to Staybula is considered personal information it is possible to relate it back to you through your name, address, e-mail address, telephone number and any other information that can identify you. If information cannot be related to an identifiable individual it is considered anonymous information (such as laboratory results identified by alpha-numeric identifier instead of individual’s name). Whenever possible, Staybula works with anonymous information. This privacy statement does not apply to anonymous information.

6. Types of Data We Collect From You

When you use our website or mobile application we may collect some personal information such as:

  • Personal Identifiable Information (PII). When you create an account with Staybula as a user we acquire PII that may include, in certain contexts, your username, password and email address. Which certain jurisdictions consider to be PII because it could be used to identify an individual or Device if it were combined with other identifying information.
  • When you register a Service provider account: We will collect your business name, business office address, property address, property listing information, required documentation.
  • When you make a booking: We will collect your arrival and departure dates, your Full name, number guests, your address, email address, payment data such as credit card information etc
  • User Content: Some features of the Services allow you to provide content to the Services, such as written listing an accommodation, comments, or feedbacks. All content submitted by you to the Services may be retained by us indefinitely, even after you terminate your account. We may continue to disclose such content to third parties in a manner that does not reveal Personal Information, as described in this Privacy Policy.
  • Transaction information. Customers that choose to purchase on the platform will provide us or our third party payment processor vendor their payment or billing information (to our payment processors) with details such as credit card information, billing email, banking information, location at the time of transaction and/or a billing address. Processing this information is required for fulfilling the contract we entered into with you, at your request in related to the cf. GDPR art. 6 (1) item b. additionally, this information needs to be retained in order to comply with accounting and tax regulation cf. GDPR art. 6 (1)
  • Correspondence: Survey responses, information provided to our support team or user research team.
  • Non-Personal Information

Non-personal information refers to information that, by itself, does not identify you as a specific individual (e.g. demographic information or web site visitations). Staybula may collect non-personal information through any of the methods discussed above as well as automatically through use of industry standard technologies described further below.

8. Information Collected Through Technology

While you are able to visit the Staybula site and remain anonymous, Staybula or its third party service providers may still collect non-personal information about your use of the Staybula materials (e.g. Your internet browser, operating system, ip address, connection speed, and the domain name of your internet service provider). Such information may be gathered by the following methods:

  • Cookies. Cookies, including local shared objects, are small pieces of information that are stored by your browser on your device’s hard drive which work by assigning to your computer a unique number that has no meaning outside of the Staybula site. Cookies do not generally contain any personal information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the Staybula materials unavailable to you.
  • IP address. You may visit many areas of the Staybula site anonymously without the need to become a registered user. Even in such cases, Staybula may collect ip addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin services with an internet services provider. Each time you access the Staybula site and each time you request one of Staybula’ pages, the server logs your ip address.
  • Beacons. Beacons are small pieces of data that are embedded in web pages and e-mails. Staybula may use these technical methods in html e-mails that Staybula sends to users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that constitutes personal information.
  • Tracking content usage. If you use the Staybula services and you post audio visual materials including, without limitation, text, logos, artwork, graphics, pictures, advertisements, sound and other related intellectual property contained in such materials (collectively, “content”) to your app site or to a third party app site, Staybula tracks and captures non-personal information associated with user accounts and the use of content.

9. Information We Collect From You Automatically

We receive and store certain types of information automatically, such as whenever you interact with or visit the Staybula Website. This information helps us address customer support issues, improve the performance of Staybula Website, providing you with a streamlined and personalized experience, and protect your account from fraud by detecting unauthorized access. Information collected automatically includes:

  • Online Identifiers: Geo location/tracking details, browser fingerprint, operating system, browser name and version, and/or personal IP addresses.
  • Usage Data: Authentication data, security questions, click-stream data, public social networking posts, and other data collected via cookies and similar technologies.

For example, we may automatically receive and record the following information on our server logs:

  • How you came to and use Staybula Website;
  • pages you viewed on the Platform
  • Device type and unique device identification numbers;
  • Device event information (such as crashes, system activity and hardware settings, browser type, browser language, the date and time of your request and referral URL);
  • How your device interacts with Staybula Platform and Services, including pages accessed and links clicked;
  • Broad geographic location (e.g. country or city-level location); and
  • Other technical data collected through cookies, pixel tags and other similar technologies that uniquely identify your browser.

We may also use identifiers to recognize you when you access our service and or site via an external link, such as a link appearing on a third party site

10. How We Use Your Data

All personal Data is stored securely in accordance with the principles of the U.S Federal Trade Commission who are in charge of the Federal Privacy and Data Protection regulations in the United States and the Nevada Privacy Laws and California Privacy Rights CCPA. We use your data that we collect generally to provide our services to you (including processing your payment information, and providing you with invoices and/or order confirmations). We may use your data for the following purposes:

  • Identification and authentication: we use your data to verify you and create an account for you through the Site.
  • Create and Maintain a Trusted and Safer Environment
  • Communicating with you: we use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).
  • Provide, Personalize, Measure, and Improve our Advertising and Marketing
  • Improving our services: we use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).
  • Customizing your experience: we use your data to personalize the service to you. This may include remembering your preferences for language or volume or displaying listing that you might enjoy, based upon your viewing choices.
  • To ensure network and data security: We process your personal information in order to enhance security, monitor and verify identity or service access, combat spam or other malware or security risks and to comply with applicable security laws and regulations. The threat landscape on the internet is constantly evolving, which makes it more important than ever that we have accurate and up-to-date information about your use of Staybula Services.
  • Marketing and advertising: we use your data to display ads and send you offers. We may also use your data in delivering third-party advertisements to you. This may include "targeted ads" based upon your activities.
  • Exercising our rights: where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our terms of service.
  • Legal compliance: we use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
  • Protecting your information: where appropriate, we may anonymize, backup, and delete certain data.
  • For research and development: We process your personal information to better understand the way you use and interact with Staybula Services. In addition, we use such information to customize, measure, and improve Staybula features and the content and layout of our website and applications, and to develop new services.
  • We may use algorithms and other automated means to implement any of the above.

11. Remarketing On the website

If you have provided your consent by accepting Targeting Cookies on the site, we may use Google AdWords (remarketing and Similar Audience features) and Facebook Ads. You can review the Staybula cookie policy which includes details on how to customize your cookie settings.

12. Google Adwords

Google AdWords enables Google, through the use of cookies, to identify the fact that you have visited the site, to identify aspects of your usage of the site and combine that with what it knows about your usage of other site in the Google ad network. We use these services to advertise to visitors of Google ad network site who have previously visited our site or who Google deems to have shared interests with visitors of our site. Google’s collection and use of your personal data is covered by the Google privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page.

13. With Whom We Share Your Data

Please note that we will never share your data with any one without your prior express consent. To provide our services, we may sometimes share data with third parties as follows:

  • With your consent: we may share your data with third parties where we have obtained your express consent to do so. You may revoke these consents.
  • Service Providers: Staybula uses a variety of third-party service providers to help us provide services related to the Staybula Platform and the Payment Services. Service providers may be located inside or outside of the European Economic Area (“EEA”).
  • Advertising: we may share your data with advertising companies to display relevant ads to you. Unless you expressly agree, we will not share or sell your name, email address, or physical address with such persons.
  • Analytics: we may share your data with persons who provide analytics showing how customers are using our services.
  • Affiliates and advisors: we may share your data with our affiliates company, and our auditors and advisors for planning, financial reporting, accounting, auditing, tax filings, and legal compliance. Unless you expressly agree, we will not share your data with our parent or any affiliate for other purposes, such as direct marketing.
  • Certain legal situations: we may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction.
  • Aggregated or anonymized information: we may publicly disclose non-personal aggregated or anonymized information such as our number of visitors and registered users.

14. Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers and devices. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

15.Data Retention

We retain your data for as long as you have an account. When you close an account, we will delete your personal information. We may retain logs of automatically collected information (for internal analytics); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.

16. Data Subjects for EEA, California and Non EEA

Legal Basis for Processing your Information>

For individuals who are located in the European Economic Area, United Kingdom or Switzerland (collectively “EEA Residents”) and Non – European Economic Area (NON-EEA) at the time their personal data is collected, we rely on legal bases for processing your information under Article 6 of the EU General Data Protection Regulation (“GDPR”). We generally only process your data where we are legally required to, where the processing is necessary to perform any contracts we entered with you (or to take steps at your request prior to entering into a contract with you), for our legitimate interests to operate our business or to protect Staybula website or your, property, rights, or safety, or where we have obtained your consent to do so.

California Privacy Rights under California Civil Code Section 1798.83 CCPA

California Civil Code Section 1798.83, known as the "Shine the Light" law, permits our users who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. To make such a request, please contact us at support@Staybula.com. For all requests, you must put the statement "Your California Privacy Rights" in the body of your request, as well as your name, street address, city, state and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, mail or by facsimile, and we are not responsible for notices that are not labeled or sent properly or that do not have complete information. For more information please Contact us

Nevada State Privacy Law

Nevada Residents Pursuant to Nevada law, you may direct a business that operates an internet website not to sell certain Personal Information a business has collected or will collect about you. Staybula.com does not sell your Personal Information pursuant to Nevada law. For more information about how we handle and share your Personal Information, or your rights under Nevada law, contact us

17. We do not Sell Personal Information to Third-parties

We do not sell personal information to third parties. We do allow third parties to collect personal information through our Service and share personal information with third parties for the business purposes described in this Privacy Policy, including without limitation advertising and marketing on our Service and elsewhere based on users’ online activities over time and across different sites, services, and devices.

18. Your Privacy Choices

We enable you to make numerous choices about your data:

  • You may choose not to provide us with certain information. For example, you may choose not to create an account or not to provide optional account information.
  • You may change your account and privacy settings. You may change or correct information voluntarily submitted to us. We encourage you to keep your data current by viewing your settings page.
  • You may opt out of receiving commercial emails from us.
  • You may limit the use of cookies. See our cookie policy for options.
  • You may close your account
  • Users from certain countries may have additional rights.

19. Our COPPA Policy towards Children

Staybula complies with both the Children’s Online Privacy Protection Act of 1998 (COPPA) and, with regard to EU data subjects, with GDPR. We do not knowingly request to collect personal information required for Staybula services from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, Staybula will prevent user from registering or cancel his/her account or purchase without being liable to no refund, also Staybula retains the right to close such account and or not allow such users to continue using Staybula Platform. We will also take steps to delete the information as soon as possible.

20. Legal Bases for Processing (For EEA Users)

If you are an individual in the European economic area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:

  • We need it to provide you the services, including to operate the services, provide customer support and personalized features and to protect the safety and security of the services;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the services and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, and this may mean no longer using the services

21. Third-Party Site and Links

The Staybula contents may contain links to third parties who may collect personal information and non-personal information directly from you. Additionally, Staybula may use third parties to provide components of the Staybula contents. In either case, such third parties may have separate privacy policies and data collection practices, independent of Staybula: (a) has no responsibility or liability for these independent policies or actions; (b) is not responsible for the privacy practices or the content of such site; and (c) does not make any warranties or representations about the contents, products or services offered on such site or the security of any information you provide to them

22. California / Delaware Do Not Track Disclosures

Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party web sites or online services (e.g., browser do not track signals). Currently, Staybula do not monitor or take any action with respect to these signals or other mechanisms.

23. Data Security

We are committed to maintaining the security of your personal data and have measures in place to protect against the loss, misuse, and alteration of the data under our control. We employ modern and secure techniques to protect our systems from intrusion by unauthorized individuals, and we regularly upgrade our security as better methods become available. Our data centers and those of our partners utilize modern physical security measures to prevent unauthorized access to the facility. In addition, all personal data is stored in a secure location behind firewalls and other sophisticated security systems with limited (need-to-know) administrative access.

24. Changes to our Privacy Policy

Staybula continually strives to implement new technologies and processes to better protect you, your privacy and your use of the Staybula service. As a result, changes to this privacy policy may be made by Staybula from time to time. In no event will these changes result in the degradation of any of the security measures designed to protect you from unauthorized disclosure, as such measures are described in this privacy policy.

25. Terms and Conditions

To learn more about our terms and conditions, please visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our website

26. Jurisdiction

This privacy policy, and terms of service, cookies, and other policies of Staybula.com Platform or services is governed by the United State of America laws

27. Contact us

If you have any questions about this privacy policy please contact us at support@Staybula.com

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